Domestic and International Shipping
Processing and Transit
| SHIPPING | PROCESSING TIME | TRANSIT TIME |
| Domestic Residential NZ | 1-3 business days | 1-3 business days |
| Domestic Rural NZ | 1-3 business days | 1-3 business days |
| International tracking, signature required | 1-4 business days | 3-14 business days |
*We want you to receive your order as quickly as possibly.
To avoid any delays, please place your order before 12 noon (NZ standard time), between MON-THU, so we can process your order ASAP.
Domestic shipping
All shipping in New Zealand is FREE!
International Shipping
All International Shipping will be calculated at checkout.
Processing time vs Transit time
(BEFORE WE DROP OFF TO THE POST OFFICE)
- Processing time - Depending on the volume, the time and day we receive your order, we will do our best to fulfil all orders and process them within 1-4 business days before we drop off to our local NZ Post office.
(AFTER WE DROP OFF TO THE POST OFFICE)
- Transit time = Once we drop off all orders to our local NZ Post office, they handle everything from then on. Transit times are based on customs. In some cases, weather conditions and circumstances that are out of our control. It can take up to 10 to 14 business days for your parcel to be in transit before you receive it.
WONDERING WHERE YOUR ORDER IS?
You can track your order HERE.
NZ POST delivery delay update info here.
or
- Domestic delay update more info here.
- International delay update more info here.