WHO DO WE SHIP THROUGH?

We ship through NZ Post. 

WHO PROCESSES YOUR ORDER ONCE PAYMENT IS RECEIVED?

We process and pack your orders from home and drop them off to our local shipping provider. 

Once you place your order and we receive payment, you will receive a confirmation email for your order.

Once your order 

HOW LONG DOES IT TAKE TO PROCESS YOUR ORDER?

Depending on when you place your order. If you place your order on a weekend, it will delay receiving your payment. Payment can take up to 1-3 working days. (Not including the weekend). 

WHAT ELSE COULD DELAY YOUR ORDER?

If there is a delay with your order, here are some reasons to consider:

• Placing your order on the weekend will delay receiving payments
• Sending payments Internationally can take up to 3-7 working days
• Depending on your bank, it can take up to 1-3 days to receive payment

All orders are packed the moment payment is received on our end. 

WHAT ELSE COULD DELAY YOUR PARCEL ONCE IT IS HANDED OVER TO NZ POST? (International Orders)

• Customs can delay transit times which we don't have control over
• Weather condition
• INTERNATIONAL DELAY CURRENT TIMES HERE.

DOMESTIC RESIDENTIAL SHIPPING TIMES 

(FREE SHIPPING FOR ALL NEW ZEALAND LOCAL DOMESTIC RESIDENTIAL AND RURAL ORDERS)

• 1-3 working days (does not include the weekend)
• Includes Economy and tracked

 

DOMESTIC RURAL SHIPPING TIMES

(FREE SHIPPING FOR ALL NEW ZEALAND LOCAL DOMESTIC RESIDENTIAL AND RURAL ORDERS)

• 1-3 working days (does not include the weekend)
• Includes Economy and tracked
• Track your order HERE.

INTERNATIONAL SHIPPING TIMES

• 3-10 working days
• Includes Express and tracked
• Track your order HERE.

 

(All International shipping fees are calculated at check out).